Terms & Conditions

Effective Date: January 1st 2025

1. Introduction

Welcome to Hold The Faith Graphics (“we,” “us,” or “our”). By accessing or using our services, including our website, graphic design, and web development solutions, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Services Provided

Hold The Faith Graphics offers a range of services, including but not limited to:

• Graphic design (logos, branding, marketing materials)
• Website design and development
• Digital artwork and illustrations
• Website maintenance and updates
• Print and digital media design

All services are subject to these Terms & Conditions.

3. Payment & Pricing
4. Quotes & Estimates

• All quotes provided are valid for [X] days from the issue date.
• Pricing is subject to change based on project scope and requirements.

1. Deposits & Payments

• A [X]% non-refundable deposit is required before work begins.
• The remaining balance is due upon project completion before final files or website access are delivered.
• Payment must be made via [list accepted payment methods, e.g., PayPal, bank transfer, credit card].

1. Late Payments

• Payments not received within [X] days of the invoice due date may incur a late fee of [X]% per month.
• Hold The Faith Graphics reserves the right to pause work or withhold final deliverables until payment is received.

4. Client Responsibilities

• Clients must provide all necessary content (logos, text, images) before project work begins.
• Clients must respond to communications in a timely manner to avoid project delays.
• Any changes outside the agreed project scope may be subject to additional charges.

5. Revisions & Modifications

• Each project includes [X] rounds of revisions. Additional revisions may be charged separately.
• Major design changes after approval may result in additional fees.

6. Intellectual Property & Copyright

• Upon full payment, clients receive full rights to the final designs, excluding third-party assets (such as stock photos).
• Hold The Faith Graphics retains the right to showcase completed work in our portfolio and marketing materials unless otherwise agreed.
• Clients may not resell or modify designs without permission.

7. Cancellations & Refunds

• If a project is canceled by the client after the deposit is paid, the deposit is non-refundable.
• If work has begun, the client may be responsible for a prorated payment based on work completed.
• If Hold The Faith Graphics cancels the project, a full refund of any unearned payments will be issued.

8. Turnaround Time & Deadlines

• Estimated completion times will be provided at the start of each project.
• Delays due to late client responses, incomplete materials, or additional revisions may affect project timelines.
• Hold The Faith Graphics is not responsible for delays caused by third-party vendors, hosting providers, or unforeseen circumstances.

9. Limitation of Liability

• We strive to provide high-quality services, but we do not guarantee specific business outcomes.
• Hold The Faith Graphics is not responsible for any loss of revenue, data, or reputational damage resulting from the use of our designs or websites.
• Clients are responsible for reviewing and approving all designs before final use.

10. Third-Party Services & Hosting

• If we integrate third-party services (e.g., hosting, plugins, stock images), clients are subject to those providers’ terms and conditions.
• Hold The Faith Graphics is not liable for any issues arising from third-party tools, software, or service interruptions.

11. Confidentiality

• We respect client confidentiality and will not share project details without permission.
• Clients agree not to disclose confidential information about our pricing, business operations, or internal processes.

12. Termination of Services

• Hold The Faith Graphics reserves the right to terminate a project or client relationship if:
  • The client fails to make payments.
  • The client engages in disrespectful or unethical behavior.
  • There is a breach of these Terms & Conditions.

13. Dispute Resolution

• Any disputes will first be attempted to be resolved through direct communication.
• If unresolved, disputes will be settled through [mediation/arbitration/legal jurisdiction of your choice].

14. Changes to Terms & Conditions

• We may update these Terms & Conditions at any time. Continued use of our services after changes means acceptance of the updated terms.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: holdthefaith@gmail.com
📍 Address: 6151 Miramar Parkway Suite 220 Miramar, FL 33023